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F&B Deputy Manager

Reference: HTH/F&BSM

Skills: 
Previous experience of F&B management within a similar establishment (covering all aspects of service)
Previous experience as a master of ceremony and running of functions
Previous experience of Duty Management
Excellent communication skills both oral and written
High standard of personal presentation
High standard of customer care and ability to analyse performance levels, identify and implement measures to improve performance
Ability to develop and deliver training solutions to assist with improvement of customer service standards
Assessment of F&B sales performance and ability to recognise actions to maximise sales activity to generate revenue
Effective rostering to meet business requirements, contributing to efficient productivity levels
Ability to interpret P&L's, KPI's, sales and costs, diner ratios, average spend and expenditure
Previous experience of recruitment and selection of the F&B team, ensuring a high calibre of applicants are selected and retained
Ability to resolve issues and ensure they are dealt with in a timely manner
Ability to deal with employee relations issues effectively
In-depth experience of liquor stock control, ordering and costing
Experience of Micros Point of Sale and system administration is preferable
IT skills are essential and competence is required in use of email, word and excel
Experience of health & safety, risk assessments, COSHH and PPE training
Personal liquor license holder and food hygiene certificate holder
Eligible to work in the UK with the ability to work 5 out of 7 shifts on a rota basis, including early mornings, evenings and weekends
Flexibility is required to meet business needs and hours of work will also be dependant on this

What are we offering?
We are offering a competitive salary of £22,000 - £24,000, depending on skills and experience. The successful candidate will be empowered to implement standards and procedures to make a real impact. We offer training and management development programmes and the chance to progress within the company. Discounts are offered are offered on food & beverage and accommodation within the Portland group, lifestyle benefits and a pension. There are no live in opportunities at this hotel.

<br>Previous experience at supervisory level in a hotel/similar environment
<br>Previous experience of bar & food service
<br>Experience of Conference & Events operations is advantageous
<br>Previous experience of duty management is advantageous, although training will be provided
<br>Excellent communication skills both oral and written
<br>High standard of personal presentation
<br>High standard of customer care 
<br>Ability to deliver training to improve procedures and enhance customer service standards
<br>Ability to resolve issues and ensure they are dealt with in a timely manner
<br>Experience of Micros point of sale and system administration is advantageous
<br>Experience of health & safety, risk assessments, COSHH and PPE training is advantageous
<br>Personal liquor license holder and food hygiene certificate holder 
<br>Eligible to work in the UK with the ability to work 5 out of 7 shifts on a rota basis, including early mornings, evenings and weekends 
<br>Flexibility is required to meet business needs and hours of work will also be dependant on this
<br>
<br>What are we offering?
<br>We are offering a competitive salary of £7.66 per hour (full time role).  We offer training and management development programmes and the chance to progress within the company.  Discounts are offered on accommodation and food & beverages within the Portland group, lifestyle benefits are also available and we offer a pension scheme.  Uniform is provided and a meal on duty.  Leisure club membership and car parking are complimentary
<br>
<br>No agencies please

Hours: 39+ hours per week - 5 out of 7 days including evening and weekend work 

Salary/Hourly rate: £22,000 - £24,000 Depending on skills/experience

Job closing date: 12.02.16

Email: recruitment@huntingtowerhotel.co.uk 

Comments: CV and Application form required when applying for this role. Please submit the completed form along with a covering letter and your current CV in an email to the address provided. Due to the high level of applicants, if we do not contact you within the next 21 days, it is unlikely you have been successful on this occasion

Download Application Form